I’m a long time collector of  Original Finish models, Custom models and Artist Resins. Because of this I know the importance of accurate descriptions and attention to detail. While I cannot possibly be held accountable for individual tastes, I want to assure you that your satisfaction with my artwork is paramount to me and that you can buy with confidence, because I will do what I can within my control, to make you happy with your purchase.

​

If you decide you just do not like your piece of Original Artwork, notify me by email within seven (7) days of receiving the piece and I will do everything I can, up to and including refunding your purchase price minus shipping and payment surcharges.  

If the piece just doesn't suit you, you need to obtain a Return number from me. Items returned without a Return number cannot be accepted. To receive a Return number and initiate a return send an email to beginagainstudio@outlook.com with your contact information, order number, item number you wish to return, reason for the return, and images of any damage or defect (if applicable). You have 7 days to initiate a return and supply me with a return tracking number.  Refunds are limited to the price paid for merchandise, minus my PayPal or Credit Card fees, and shipping and handling fees and will be credited to the pay method used. Return shipping must be in the manner you initially received your model and with the same packing care that I provided. You MUST supply me with a tracking # within 7 days from the delivery date from me to you.

This Return Offer DOES NOT apply to custom Stablemates, Original Finish, Consignment models or Remake/Body models.

 

On any Original Finish, Consignment, Custom Stablemates or Remake/Body models pieces, their sales are final. I describe in detail the model that will be shipped to you and so I cannot accept returns on these items unless they are damaged during shipment. In these instances only, please follow the above directions for returns and obtain a Return Number. 

On Commission pieces, I do my level best to keep you updated on the progress of your piece and once it is completed, several studio photographs will be sent to you to approve before the final payment is accepted and the piece is mailed out. If you decide you do not want the finished product, you do this with the understanding that since all art appreciation is subjective, your initial deposit and subsequent payments are NON-Refundable and that you give up all rights to the design, and/or ownership of the final piece and that Begin Again Studio and its agents, owner or representatives will then own all rights to the piece and may dispose of it at will.

All Original Finish pieces (those sold as received from the original factory or owner) are sold AS IS.